What if I can’t get through on the phone?

As we get busier, our phone wait-times can grow, so we encourage you to try our LiveChat function. Simply go to remservlease .com.au and click on Rexx, the bearded fellow at the bottom right of the screen.

You’ll be chatting directly with one of our Customer Care Consultants in no time.

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Our knowledgeable novated leasing experts have answers to most common questions: Check out our full FAQs list.

Remuneration Services (Qld) Pty Ltd | ABN 46 093 173 089 (RemServ)

RemServ acts as an authorised representative of AFSL holders. Please refer to the legal and information policy tab below for details about these authorisations, and the services RemServ provides.

Remuneration Services (QLD) Pty Ltd ABN 46 093 173 089 is an Authorised Representative of EML Payment Solutions Limited (AFSL 404131) ABN 30 131 436 532, Coverforce Insurance Broking Victoria Pty Ltd (AFSL 345986) ABN 45 127 707 813, Allianz Australia Insurance Limited (AFSL 234708) ABN 15 000 122 850 and Smart Guys Pty Limited (AFSL 460412) ABN 46 129 708 523.

Salary packaging is only available to eligible employees of the Queensland Government as per the Standing Offer Arrangement PTD0027-16. The implications of salary packaging for you (including tax savings and impacts on benefits, surcharges, levies and/or other entitlements) will depend on your individual circumstances. The information in this publication has been prepared by RemServ for general information purposes only, without taking into consideration any individual circumstances. RemServ and the Queensland Government recommend that before acting on any information or entering into a salary packaging arrangement and/or a participating agreement with your employer, you should consider your objectives, financial situation and needs, and, take the appropriate legal, financial or other professional advice based upon your own particular circumstances. You should also read the Salary Packaging Participation Agreement and the relevant Queensland Government Salary Packaging Information Booklets and Fact Forms available via the Queensland Government Contracts Directory. The Queensland Government strongly recommends that you obtain independent financial advice prior to entering into, or changing the terms of, a salary packaging arrangement.

^{^}Queensland Government Standing Offer Arrangement QGP0026-16 offers a panel of seven novated leasing providers: Alliance Leasing | Fleet Plus Pty Ltd | nlc Pty Ltd | RemServ | Smart Leasing | Statewide Novated Leasing Pty Ltd | Toyota Fleet Management

*RemServ’s procurement and trade-in services are optional. You may choose to use our services or those of another provider.

RemServ's Privacy Policy contains important information about how we collect, hold, use and disclose personal information, the security of your personal information and how you can make a complaint. If you do not wish to receive promotional material from us, or would like a copy of our Privacy Policy, please contact us on 1300 649 515 or email us at privacy@remserv.com.au.

The availability of benefits is subject to your employer's approval. RemServ may receive commissions in connection with its services.